Privacy Policy of RGConsultLLC.com

Updated June 4, 2024

Welcome to RGConsultLLC.com. We are committed to protecting your privacy. This Privacy Policy describes our information practices and the choices available to you regarding our use of information that can be used to identify you and addresses our use of information collected through this website (the "Site") and the features contained herein (the “Services'). We will only collect and use information from you as described in this Privacy Policy. We will not sell your data to any third parties.

We provide access to the Site conditioned upon your acceptance of all terms, conditions and policies applicable to and posted on the Site. By providing your personal information, or by using the Site, you consent to the practices set forth in this Privacy Policy and Terms of Use. If you do not consent to any collection, storage, processing, transfer or use of such information, please do not use or access the Site or provide personal information.

INTRODUCTION

When you provide personal information about yourself through the Site, we only process your personal information when We have a lawful basis to do so. We collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (‘Personal Information,” also sometimes referred to as ‘Personal Data'). Personal Information does not include de-identified or aggregated consumer information. We collect Personal Information from individuals visiting our Site, including as you browse our Services . By accessing the Site, you acknowledge this Privacy Policy and agree to be bound by the terms hereof. Our legal bases for processing your Personal Information include: (1) your consent; (2) fulfilment of a contractual obligation; (3) compliance with our legal obligations; and (4) where We have a legitimate interest to process your Personal Information consistent with applicable law. Our legitimate interests include:

• Investigating, preventing, and protecting against fraud, security risks, threats to you and others, and violations of this Privacy Policy;
• Protecting and defending our rights and properties, including intellectual property;
• Complying with laws and regulations that apply to Us, as well as responding to requests from law enforcement or government authorities or as otherwise required by law;
• Improving your experiences with our Services;
• Understanding and improving our Services, user experience, and customer relationships;
• Marketing and promoting our Services; and
• Enabling our business operations.

Where We rely on your consent to process your Personal Information, you have the right to change, withdraw or withhold your consent. Notwithstanding the forgoing, the processing of IP addresses is a necessary part of providing access to the Services, so We cannot provide access to the Services without this information.

1. The Data We Process; Purposes of Processing

Depending on how you interact with us, we process different kinds of data and in different ways. Some data is automatically processed if you visit our Site. Other data is only processed if you actively submit it to us (like using our web forms to get in touch with us).

Data we process if you visit our Site:

Even if you are only a visitor our Site, your computer or device automatically sends technical information to our web servers that we store in log files, including the following "Website Usage Data":

Date and time of the visit and the duration of use of the Site;

The IP address of your device as well as your internet service provider (ISP);

The referral/exit URL;

The visited pages of the Site;

Information about your device (type of device, browser type and version, as well as settings, installed plug-ins, operating system) may also be collected.

We process Website Usage Data to allow you to surf the Site and to ensure its functionality. We also process Website Usage Data to perform analyses on the performance of the Site, to continuously improve the Site and correct errors, to ensure IT security and operation of our systems, as well as to prevent or uncover abuse. We further process this data in aggregated or pseudonymized form to analyze trends, administer the Sites, track users' movements around the Site, and to gather demographic information about our user base as a whole or to improve marketing (including serving you personalized, interest-based ads) as well as the user experience on our Site and guaranteeing the safety of our IT systems.

To process Website Usage Data, we use cookies and similar technologies. Cookies are text files saved by your browser when you log into our Site. We may use both session cookies and persistent cookies to identify that you have logged in, to tell us how and when you interact with out Site and to check aggregate usage and web traffic. Unlike persistent cookies, session cookies are not saved by your browser and are deleted when you log off. You can always change your browser settings to stop accepting cookies or to prompt you before accepting cookies. However, if you do not accept cookies you may not be able to experience the full functionality of the Site.

Data we process only if you submit it to us:

When you set up an account or purchase a product at our Site, you can submit Personal Data to us, including Account Date and Transaction Data:

Account Data: You can set up an account or register as a new user with your e-mail address and a password you create. If SMS text emails are among the Services offered by us and you desire to receive, this information will also include a text phone number. We collect this information in order establish or maintain a communication and business relationship with you as per your request to us.

Transaction Data: In relation to purchases you may make at the Site, we process information that may include some Personal Data. Again, this is information that we collect pursuant to your request and necessary to further the business relationship you have requested of us:

• Billing information, including your name, email address, billing address;
• The Product(s) you purchase;
• Amount you pay;
• Subscription ID;

You can view the exact information requested of, and collected from, you on the Site in the form provided at point of purchase. We will only use this data to complete your order, for billing purposes, and for internal accounting.

We do not collect or process the data about your payment instruments such as credit card numbers, banking account numbers or Pay Pal accounts. This information is collected, processed and stored by our payment processing partners who themselves are subject to rigorous privacy standards.

Customer Support Data: You can communicate with us through the different functionalities on our website. For example, you can use the contact forms to request technical assistance, request information on the status of your order, or otherwise reach out to our customer support team. In order to respond to your request, we will process your IP address and contact data as well as the contents of your request. We will delete this data as soon as we have complied with your request.

Survey Data: From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. However, if you respond to one of our surveys, you may provide us with personal information about you. Unless you otherwise consent, we will only use this information to determine the types of Products that may be of interest to you and to operate and improve our Product offerings. You are free to choose to not participate in any such survey.

Email/Direct Mail Campaign Data: From time to time, we may contact our customers directly by mail, email, or telephone to inform you about upgrades, new products, promotions, or special offers that you told us you were interested in receiving (including our newsletters). However, we will not contact you with any commercial communications that are unrelated to the Products that you have purchased from us unless you have given us your prior explicit consent to receiving such information. Please note that, where you have given us your consent to receive marketing communications, you are free to withdraw your consent to receiving such communications at any point in time. When responding to one of these campaigns, you may have the option to provide us with personal information, which we will use for the purpose indicated. See Section 5 below for information on how to change your account's communication preferences.

2. Sharing Personal Data with Third Parties

We treat your Personal Data with care and confidentially and will only pass it on to third parties to the extent described below and not beyond. We do not share, sell, rent, or trade Personal Data with third parties for any promotional purposes. Where our affiliates, resellers, or service providers process Personal Data, they will do so solely on our instructions and have undertaken to comply with strict contractual requirements for the security of your data (including, but not limited to, complying with this Privacy Policy).

Service Providers: We transmit data to service providers that enable us to operate and maintain this Site and market, sell, and deliver our Products. This includes the parties providing our third-party cookies and tracking tools, as well as parties providing us with services to assist us in processing transactions, including credit card transactions, handling shipping and processing of orders, providing customer support, managing customer relationships, hosting the Sites (like Amazon Web Services), collecting, storing, or removing your information, or performing statistical analysis of our Sites (such as Google).

• Google Analytics: This is a web analytics service that tracks and reports website traffic. Using this service, we anonymize IP addresses so they are not sent to Google, which then uses the data to track and monitor use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads shown on its own advertising network. You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out add-on to your browser. The add-on prevent the Google Analytics JavaScript (ga.js and dc.js) from sharing information with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
• Google Adsense & DoubleClick Cookie: We may use Google to serve ads on the Site and if so this involves Google's use of cookies to enable it and its partners to serve ads to users based on their visit to our site or to other websites. You may opt-out of e use of the DoubleClick Cookie by visiting the Google Ad Settings web page: http://www.google.com/ads/preferences.

Business Transactions: In the event we go through a business transaction such as a merger, an acquisition by another company, or a sale of all or a portion of its assets to which this Privacy Policy relates, your information will likely be among the assets transferred and, in such case, you will be notified in advance via email and/or a prominent notice on our Sites of such change in ownership or a change in the use of your Personal Data, as well as any choices you may have regarding your Personal Data (including, if applicable, your right to object to such transfer).

Public Authorities: Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, such as when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or litigation or other legal process or action (whether or not initiated by us) to protect our, our users' or third parties' rights, property or safety. We will transmit data to public authorities such as law enforcement or tax authorities only in the case of a legal obligation to do so based on a request for information from the respective authority.

Promotional Offers: Registered users of this Site may have the opportunity to receive news and special offers from us regarding our Products.

3. Timeframe for Keeping Data

We process and store your Personal Data as long as necessary for the fulfillment of our contractual or legal obligations. Thus, we store the data as long as our contractual relationship with you as our customer obliges us to do so. After termination of our contract or relationship, we will store Personal Data only to the extent and for as long as applicable law requires. All other data will be deleted immediately when you, as a customer or registered user, unsubscribe from our Products, Site or other services. If the remaining data is no longer required for the fulfillment of obligations to you, it will be regularly deleted, unless its further processing is necessary for the preservation of evidence or the prevention of legal claims from becoming time-barred.

4. Cookies

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating computer on each subsequent visit, or to another website that recognizes that cookie. Session cookies – these allow website operators to link the actions of a user during a browser session. A browser session begins when a user opens the browser window and ends when they close the window. Session cookies are temporary and are deleted upon closing the browser. Persistent cookies – these remain on a user's computer or device for the period of time specified in the cookie. They are activated each time a user visits the website. Cookies perform a variety of purposes, such as letting you navigate pages efficiently, remembering preferences and user's devices, and generally improving the user experience at a website. They can also help ensure you only see ads that are relevant to or desired by you and your interests. Below is a more detailed list of the type of cookies that can be used on a website:

Strictly Necessary Cookies: These enable services you have specifically requested, and no consent is needed as they are essential to enable you to navigate the website and use its features, such as a shopping cart and checkout feature.

Performance Cookies: These collect anonymous information on the pages visited. By using the website, you consent to placement of these on your device to enable website operators to improve the performance and user experience. No personally identifiable information is collected from the visitor, it is only aggregated, anonymous data.

Functionality Cookies: These remember choices that you have made on the website so as to improve your experience on subsequent visits and provide enhanced features. They may also be used to enable provision of services you have requested, such as watching a video or user comments to content. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Advertising Cookies: These collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an ad as well as help measure the effectiveness of an ad campaign.

Managing Cookies through Browser Settings: Browser menu bar or tool bar will guide you on being alerted to when a new cookie is present, preventing your browser from accepting new cookies, and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on settings. However, given the importance of cookies to enable you to navigate a website or take advantage of its features, and to enhance and simplify your user experience when revisiting a website, we recommend that you leave cookies turned on. But if you are using a shared computer, remember to turn them off when your have finished your browsing session.

5. Your Choices and Rights

General: Customers may update, delete, access, or change their account information by editing their user profile. To update a user profile, login to your account and click on "My Account". To update customer billing information, contact [insert cs email address]. If you do not have an account and require assistance, please contact the above email address or toll-free at [insert toll free cs number].

Email: If you have signed up to receive marketing emails from us, you can opt-out of receiving future marketing emails by clicking on the "unsubscribe" option located at the bottom of the marketing email you wish to opt out of. If you prefer to be removed from all our marketing lists, you can follow the foregoing process. Customers cannot opt-out of receiving all transactional emails related to their Site account, but may change their account settings (as described above) to reduce the frequency or eliminate certain notification emails.

Advertising & Marketing and Analytics: You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the Services for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Advertising Digital Alliance European (EDAA). Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device. For more information about how to change these settings go to:

• Apple: https://support.apple.com/kb/HT4228
• Android: https://www.google.com/policies/technologies/ads/
• Windows: https://choice.microsoft.com/en-US/opt-out

Google Analytics collects Personal Information through the Services, including through the use of cookies. For information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/. For more information, please visit Google's privacy policy at: https://policies.google.com/privacy?hl=en&fg=1.

To opt out of Google Analytics Advertising Features, visit Google's Ad Settings page. Website users can also access the Google Analytics Opt Out Browser Add-on https://support.google.com/analytics/answer/181881?hl=en . Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Services or on other services, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude You from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.

If you delete your cookies, you may also delete Your opt-out preferences. If You use multiple browsers or devices You may need to execute this opt out on each browser or device. Additionally, third parties, including Google (through, for example, our use of Google Analytics Advertising Features, including Dynamic Remarketing), may place and read cookies on your browser, or use web beacons to collect information in connection with ad serving on or through the Services, including for the purposes of showing Our ads on sites across the internet.

Our partners will collect Personal Information for personalization of ads and may use first-party cookies or other first-party identifiers and third-party cookies and other third-party identifiers for personalized and non-personalized advertising and measurement. Ad serving may be based on users' visits to Our Services or other websites on the Internet, and your activity may be tracked over time and across websites.

For information about how Google collects, shares, and uses data, please visit: https://policies.google.com/technologies/partner-sites. You can opt out of Google's use of cookies or device identifiers by visiting the Google Ads Settings web page at: http://www.google.com/ads/preferences/. For more information, please visit Google's privacy policy at: https://policies.google.com/privacy?hl=en&fg=1. You can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device's settings. We use the Meta Pixel to analyze user activity on Our Services for remarketing and behavioral targeting. The Meta Pixel is triggered when you perform certain activities on the Services, and aids us in displaying Facebook ads to Facebook users who have visited Our Services, or Facebook users who share certain characteristics with visitors to Our Services. Meta and other third parties may use cookies, web beacons, and other storage technologies to collect information from the Services and from other internet websites, and use that information for the purposes of targeting ads and providing measurement services. Meta may track your activity over time and across websites. For more information about the data Meta collects, please visit Meta's privacy policy at: https://www.facebook.com/privacy/policy/ . For specific information about Meta Pixel, please visit: https://www.facebook.com/business/help/742478679120153?id=12053766 82832142. For more information about ad targeting and exercising your choice to opt out of the collection and use of information for ad targeting, please visit: https://www.facebook.com/help/568137493302217, or http://optout.aboutads.info/?c=2&lang=EN.

Microsoft collects or receives Personal Information from Our users or Us to provide Microsoft Advertising (including through individual end user tracking and data sharing with third parties for advertising and marketing purposes). We partner with Microsoft Clarity and Microsoft Advertising to capture how You use and interact with Our Services through behavioral metrics, heatmaps, and session replay to improve and market Our products/services. Services usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, We use this information for Services optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your Personal Information, visit the Microsoft Privacy Statement, available at: https://privacy.microsoft.com/en-US/privacystatement.

When you visit or log in to our website, cookies and similar technologies may be employed by our online data partners or vendors to link these activities with additional personal information they or others possess about you, potentially including your email or home address. Subsequently, we (or service providers acting on our behalf) may utilize this information to send communications and marketing to the associated email or home addresses. If you wish to opt out of receiving such advertising, please visit https://app.opensend.com/optout.

International Users: For international users, please note that it may be necessary to transfer your information internationally and, in particular, your information may be transferred to and processed in the United States. It is important to know that data protection laws in some jurisdictions may not be as strong as those in your country. By using the Services, you agree to have your information used and transferred to the United States as set forth in this Privacy Policy.

EEA and UK Data Subject Rights: If you are an EEA or UK data subject, we provide you with choices about the collection, use and disclosure of your Personal Information. You may exercise these rights by contacting us in writing by electronic mail, postal mail, or commercial courier at the address or email address provided at the end of this Privacy Notice under the heading “Contact Information.” Unless explicitly stated otherwise, we will respond to your request as soon as possible, but at the latest within one month. Your rights include:

• Accessing your Personal Information to know what information we have collected about you and how it has been shared;
• Requesting the deletion of all or some of your Personal Information;
• Changing or correcting inaccurate or outdated information;
• Objecting to, limiting or restricting processing of all or some of your Personal Information; and
• Requesting a copy of your Personal Information, including in a portable format.

When the processing of your Personal Information is based on your consent, you have the right to withdraw your consent at any time, but this will not affect any processing We have already performed. If you withdraw your consent, refuse to provide certain information, or provide inaccurate information, you may not be able to access or utilize all of the features or content available on or through the Services, and We may not be able to fulfill your requests for products or information. Please contact us using any of the methods identified in the Contact Information section if you would like to exercise your individual rights. We may need to obtain or confirm certain Personal Information in order to accommodate your request. We will not accommodate a request to change information if We believe the change would violate any law or legal requirement or cause the information to be incorrect. You also have the right to lodge a complaint with your supervisory authority if you believe we have violated your privacy rights or applicable laws and regulations. California residents may have additional personal information rights and choices. Please see our Notice to California Residents for more information. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@rgconsultllc.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

6. Notice to California Residents

California law, including the Consumer Privacy Act and California Consumer Rights Act, Cal. Civ. Code 1798.100 et seq., afford certain rights to consumers who are residents of California regarding their personal information. These rights include:

• The right to know which personal information is being collected;
• The right to know if personal data is being sold or shared, and to whom;
• The right to object to the sale of personal data;
• The right to access one's personal information;
• The right to correct, or request deletion of, one's personal information; and
• The right to equal service and price, even for consumers who exercise their privacy rights

This Privacy Policy has explained, in the prior sections, the personal information we collect and our legitimate reasons for doing so.

We do not sell consumer personal information and does not collect or store ‘sensitive personal information' as defined under California law.

Any California consumer wishing to exercise a right to access, correct or deletion of or to their personal information must submit a verifiable consumer request to privacy@rgconsultllc.com regarding their personal information. California residents may also make use of an authorized agent to submit a request to the Company in this regard. An authorized agent must have signed permission and otherwise comply with the statutory requirements of California law.

7. Collecting Information from Minors

This Site is not intended for use by individuals under the age of 18 and we do not intentionally collect any information from any individuals under the age of 18. If a parent or guardian becomes aware that their minor child has provided Company with Personal Data or that we have otherwise inadvertently collected this information, please immediately contact us at privacy@rgconsultllc.com, so that we may delete the information from our servers.

8. Changes

We reserve the right to change this Privacy Statement. We will endeavor to provide notification of the material changes to this Privacy Statement through our Site at least 30 days prior to the change taking effect, but are not obligated to provide such notification; therefore, periodically check the ‘Last Updated' date at the top of this Policy Statement.

9. Contact Information

If you have a question regarding this Privacy Policy, or if you have questions about our privacy practices, please contact us at privacy@rgconsultllc.com. Or you may write to us at:

R&G Consulting LLC
8485 E. McDonald Dr. Unit B48,
Scottsdale, AZ 85250